At Kendal, residents’ health is the most important item. Please note the message below from our Health Services team.
We are asking your help in being able to provide the best coordination of Kendal health care services. Recently, a number of residents have had planned medical procedures, have visited the ER and/or been admitted to a hospital without notifying the Resident Care Center.
We request that you always provide us with a "heads up" of these type of situations whether planned or unplanned. It allows all Health Services departments to anticipate and best respond to your needs. If you know ahead of time that you will be having surgery, please let the Resident Care Center know or ask your family to notify us.
Even if you do not think you will require a rehab stay in Clearwater, it is best to inform us that you will be having surgery or a procedure so that if you need any other support (examples: outpatient therapy, sick trays) we can assist with coordination of services.
Also, admission to Clearwater requires that we meet Department of Health admission standards regardless of your status as a Kendal contract holder. Having advance notice from you allows the Clearwater team to ensure there is space available to you and also allows coordination of the admission requirements to make your transitions smoother. If you have any questions about this, please reach out to Lisa Wacht, Julie Moran, or Stacey Conway.